Privacy Policy

Autosphere Labs (“Autosphere Labs”, “we”, “us” or “our”) is an automation, AI and game-development company headquartered in Surat, Gujarat, India. This Privacy Policy describes how we collect, use, disclose, transfer and protect personal data across all of our products and services, including:

• our corporate website, autospherelabs.com;
• the websites, web applications, mobile applications, games and tools we own and operate, including Online Game Worlds, Image Tool Hub, Playable Ads Maker, We Love Wallpapers and SocialAutoDM;
• our professional services, including automation, AI and voice agents, integrations, and web and game development;
• our communications, events, social-media pages, customer support and recruitment activities;

(together, the “Services”). A particular product may provide an additional or product-specific privacy notice that supplements this policy; where it does, that notice also applies.

Autosphere Labs is the data controller (and the “data fiduciary” under India’s Digital Personal Data Protection Act, 2023) for the personal data described in this policy, except where we process data on behalf of our business clients, as explained in Data we process for our clients.

The information we collect depends on which Services you use and how you interact with them. We collect only what is reasonably necessary for the purposes described in this policy.

Information you provide to us

• Contact and identity information, such as your name, email address, phone number, company and job title, when you contact us, request a proposal, subscribe to updates or create an account.
• Account information, such as your username, password, profile details and preferences, where a product offers accounts.
• Content you create or upload, such as files, images, text, designs, game submissions, messages and feedback you provide through our products.
• Transaction information, such as subscriptions, purchases and billing history. Payment card details are collected and processed directly by our payment processors and app-store partners; we do not store full card numbers.
• Communications, including your correspondence with us, support requests, survey responses and call or meeting records.
• Recruitment information, such as your CV, work history, portfolio and other details you provide when applying for a role.

Information collected automatically

• Device and connection information, such as IP address, browser and operating-system type, device model, language settings and approximate location derived from your IP address.
• Usage information, such as pages and screens viewed, features used, games played, session duration, referring pages, clicks and crash or performance diagnostics.
• Identifiers, such as cookie identifiers and, in mobile apps and games, device or advertising identifiers where permitted by your device settings.
• Security and log data, generated when our systems detect, prevent and respond to fraud, abuse and security incidents.

Information from third parties

• Sign-in providers and connected platforms, when you choose to sign in with, or connect, a third-party account (for example a Google, Apple or social-media account), subject to that provider’s settings and your permissions.
• App stores and payment partners, such as confirmation of purchases and subscription status.
• Advertising and analytics partners, such as information about ad performance and app installs.
• Business partners and public sources, such as professional profile information you have made public, or referrals from partners.

Sensitive information

We do not intentionally collect sensitive personal data—such as health, biometric, financial-account, government identity, religious, political, or sexual-orientation information—and ask that you do not provide it to us unless specifically requested and permitted by law.

We use personal data for the following purposes:

• Providing the Services—operating our websites, apps, games and tools; creating and managing accounts; processing transactions; and delivering features you request.
• Client relationships—responding to inquiries, preparing proposals, delivering and supporting engagements, invoicing, and managing contracts.
• Customer support—answering questions, troubleshooting, and communicating about updates, changes and service notices.
• Improving and developing—understanding how the Services are used, measuring performance, fixing bugs, and building new products and features.
• Personalisation—remembering your preferences and recommending content, games or features that may interest you.
• Marketing—sending updates and offers where permitted by law and your preferences, and measuring the effectiveness of our campaigns. You can opt out at any time.
• Advertising—showing ads in some of our free products, which help keep them free, as described in Cookies, advertising and similar technologies.
• Safety and security—protecting the Services, our users and the public; preventing fraud, spam, cheating and abuse; and enforcing our terms.
• Recruitment—evaluating applications and communicating with candidates.
• Legal and compliance—meeting legal, tax, accounting and regulatory obligations, responding to lawful requests, and establishing, exercising or defending legal claims.

We may also create aggregated or de-identified information that cannot reasonably be used to identify you, and use it for any lawful purpose. We will not attempt to re-identify such information.

Where required by applicable law, such as the EU or UK General Data Protection Regulation, we rely on:

• Contract—to provide the Services you request and perform our agreements with you.
• Legitimate interests—to operate, secure and improve our Services, communicate with business contacts, and prevent fraud, balanced against your rights and interests.
• Consent—for example for certain cookies, personalised advertising and marketing. You can withdraw consent at any time.
• Legal obligation—to comply with the law.

Under India’s DPDP Act, we process personal data on the basis of your consent or for legitimate uses permitted by the Act, such as where you have voluntarily provided data for a specified purpose.

We and our partners may use cookies, local storage, pixels, software development kits (SDKs) and similar technologies across the Services to:

• Make the Services work—keeping you signed in, remembering settings, and securing the Services (strictly necessary).
• Understand usage—measuring traffic and performance so we can improve the Services (analytics).
• Deliver advertising—in some free products, showing ads and measuring their effectiveness. Ads may be contextual or, where permitted and with consent where required, personalised.

You can control cookies through your browser settings and any cookie preferences tool we provide, and limit ad tracking on mobile devices through your device’s privacy settings (for example, “Ask App Not to Track” on iOS or deleting the advertising ID on Android). Disabling some technologies may affect how the Services function.

Where the law requires it, we honour opt-out preference signals such as Global Privacy Control (GPC). Our corporate website, autospherelabs.com, does not use advertising cookies.

We do not sell your personal data. We share personal data only in the following circumstances:

• Service providers that perform services on our behalf—such as cloud hosting, content delivery, databases, analytics, customer support, communications, payment processing and security—under contracts that require them to protect the data and use it only to provide services to us.
• Advertising and measurement partners in products that display ads, subject to your choices and applicable law.
• Platform partners, such as app stores and sign-in providers, as needed to deliver the Services.
• Professional advisers, such as lawyers, auditors and insurers, under confidentiality obligations.
• Legal and safety—where we believe disclosure is required by law, court order or governmental request, or is necessary to protect the rights, property or safety of Autosphere Labs, our users or the public.
• Corporate transactions—in connection with a merger, acquisition, financing, reorganisation or sale of all or part of our business, subject to standard confidentiality protections.
• With your consent or at your direction, including when you choose to share content publicly or connect a third-party service.

When we build or operate automations, AI and voice agents, integrations, games or other systems for a business client, we may process personal data on that client’s behalf—for example, the client’s customer records or call data. In that role we act as a data processor (or service provider), and the client is the controller responsible for that data.

We process client data only on the client’s documented instructions and in accordance with our agreement with them, including any data processing agreement. We do not use client data for our own purposes, and we do not use it to train AI models unless the client expressly agrees. If you are an individual whose data we process for a client, please direct your privacy requests to that client; we will assist them in responding.

Some of our products and services use artificial intelligence, including large language models and voice technologies. When you use AI features, your inputs and outputs are processed to provide the feature and may be handled by trusted AI service providers under contractual safeguards. Where we can choose, we configure these providers not to use your data to train their models.

We do not make decisions that produce legal or similarly significant effects about you based solely on automated processing without appropriate human involvement and safeguards, as required by law. Where AI is used to interact with you—such as a voice or chat agent—we aim to make that clear.

We are based in India and work with service providers around the world. Your personal data may therefore be transferred to, stored and processed in India, the United States and other countries whose data-protection laws may differ from those of your country. When we transfer personal data internationally, we take steps to ensure it receives an adequate level of protection, including by relying on adequacy decisions, the European Commission’s Standard Contractual Clauses (and their UK and Swiss equivalents), or other lawful transfer mechanisms, and by complying with any transfer restrictions notified under India’s DPDP Act.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to provide the Services, maintain our business relationship with you, comply with legal, tax and accounting requirements, resolve disputes and enforce our agreements.

The retention period depends on the type of data and why we hold it. For example, account data is kept while your account is active; business inquiries are kept for a reasonable period after our last contact; and records required by law are kept for the statutory period. When data is no longer needed, we delete it or anonymise it so it can no longer identify you.

We maintain administrative, technical and physical safeguards designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These include encryption in transit, access controls based on the principle of least privilege, secure development practices, monitoring, and vendor due diligence.

No system is completely secure, and we cannot guarantee absolute security. If a personal data breach occurs, we will take prompt action to contain it and notify affected individuals and the relevant authorities, including the Data Protection Board of India, where required by law. You are responsible for keeping your account credentials confidential.

Depending on where you live, you may have the right to:

• Access the personal data we hold about you and obtain information about how it is processed;
• Correct inaccurate or incomplete data;
• Delete your personal data;
• Restrict or object to certain processing, including direct marketing;
• Data portability—receive your data in a portable format;
• Withdraw consent at any time, without affecting the lawfulness of prior processing;
• Opt out of targeted advertising, sale or sharing of personal data, or profiling, where applicable;
• Nominate another person to exercise your rights in the event of death or incapacity (India);
• Grievance redressal and complaint to us and to a data-protection authority.

You can exercise these rights by contacting us at support@autospherelabs.com. You can also manage many choices directly—for example, by updating your account settings, using unsubscribe links in our emails, adjusting cookie preferences, or changing your device’s privacy settings.

We will respond within the time required by applicable law. We may need to verify your identity before acting on your request, and we may decline requests where permitted by law—in which case we will explain why. We will not discriminate against you for exercising your privacy rights.

India

We process personal data in accordance with the Digital Personal Data Protection Act, 2023, its rules, and the Information Technology Act, 2000. You may contact our Grievance Officer using the details in Contact us. If you are not satisfied with our response, you may approach the Data Protection Board of India.

European Economic Area, United Kingdom and Switzerland

You have the rights described above under the GDPR, UK GDPR and Swiss data-protection law, and the right to lodge a complaint with your local supervisory authority.

United States

Residents of California and other U.S. states with comprehensive privacy laws may have rights to know, access, correct and delete personal information and to opt out of its sale, sharing for cross-context behavioural advertising, or profiling. We do not sell personal information in the traditional sense. Where our use of advertising technologies in free products may be considered “sharing” or “targeted advertising”, you may opt out as described in this policy. If we deny your request, you may appeal by replying to our decision.

Other regions

If you live in another country with data-protection laws—such as Canada, Australia, Brazil, Singapore or the United Arab Emirates—you have the rights those laws provide, and we will honour them.

Our business services and corporate website are intended for adults. Some of our consumer products, such as games, may be enjoyed by general audiences. We do not knowingly collect personal data from children under 13 (or the higher minimum age required in their country, including under 18 in India) without verifiable parental consent where required by law, and we do not direct personalised advertising or behavioural tracking at children.

If you believe a child has provided us with personal data without appropriate consent, please contact us and we will take steps to delete it.

Our Services may contain links to, or integrations with, third-party websites, platforms and services—such as social networks, app stores, video platforms, maps and payment providers. Their privacy practices are governed by their own policies, and we are not responsible for them. We encourage you to review the privacy policies of any third-party service you use.

We may update this Privacy Policy from time to time to reflect changes in our practices, Services or applicable law. When we do, we will revise the “Last updated” date above. If we make material changes, we will provide more prominent notice—such as a notice in the Services or by email—and obtain your consent where required by law.

If you have questions, requests or complaints about this Privacy Policy or our handling of personal data, please contact our Privacy & Grievance Officer: